Common problems
Reading: 2 min
Tap your question.
I get no message
Check these 3 points: you follow at least one friend; you tapped « Start » in the FlyBuddy bot; FlyBuddy is not muted in Telegram.
Without Telegram: install the site and allow notifications.
See the page →My friend does not show up
They show up after their first flight with XContest Live. They must also have linked XContest (« Yes, enter » then their UUID).
Send them the Get started page.
See the page →My friends do not see me fly
Link XContest (Profile › XContest), then turn on XContest live tracking in your vario or XCTrack.
See the page →XContest is not linked
Your profile shows « To verify » in orange. Paste your UUID: Profile › XContest.
The UUID is your XContest identifier. It is written after « Your UUID », on the FlyBuddy page of XContest.
See the page →« Username already verified on another account »
You probably have two accounts. Profile › My accounts › « Link » to keep only one.
I did not get the e-mail
Look in your spam folder. Otherwise, tap « Resend » a minute later.
The Mini App asks me to sign in
Close it. Open it again from the FlyBuddy bot, with the « Open FlyBuddy » button.
My friends are not told if I do not answer
Turn on « Unconfirmed landing » and choose a delay: Profile › Landing alerts (5, 7, 15 or 30 min). Each friend must also keep the bell 🔔 on for you.
See the page →Still stuck?
A real person answers, usually within the day. You can also write your question to the FlyBuddy bot: its assistant answers at once.